Welcome to Tulum Art Club (“TAC”, “we”, “us”, “our”). Your privacy matters to us.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase artwork, participate in our programs, or use any of our services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use of the Site.

⭐ Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to our Services.
The updated version will always be posted on this page, with a revised “Last updated” date.
Your continued use of the Services after changes are posted constitutes acceptance.

⭐ Information We Collect

We collect personal information in order to provide our Services, fulfill orders, and improve your experience. This may include:

Personal Details

  • Name

  • Email

  • Phone number

  • Billing and shipping address

Order & Payment Information

  • Items purchased

  • Payment method (processed securely through Shopify Payments or PayPal)

  • Transaction details
    Note: TAC does not store credit card numbers.

Account Information

  • Username

  • Password

  • Order history

Usage Information

  • Pages viewed

  • Items added to cart or wishlisted

  • Device type and browser data

  • IP address (standard analytics data)

Customer Support

  • Messages, emails, or information you provide when contacting us

We use this information to fulfill orders, process payments, communicate with you, improve our Services, comply with legal obligations, prevent fraud, and protect both TAC and its users.

⭐ Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Enable features like the shopping cart

  • Analyze traffic and performance

  • Personalize your experience

You may disable cookies in your browser, but some features may not function properly.

⭐ How We Share Your Information

We may share your information with trusted third parties for legitimate operational purposes, including:

Service Providers

Such as:

  • Shopify (ecommerce platform)

  • Gelato (print and fulfillment partner)

  • Payment processors

  • Shipping carriers

Business Partners

For analytics, security, or marketing (when applicable).

Legal Requirements

We may disclose information to comply with applicable laws, regulations, court orders, or governmental requests.

Business Transfers

If TAC is involved in a merger, acquisition, restructuring, or asset transfer.

We do not sell your personal information.

⭐ User-Generated Content

Reviews, testimonials, or comments submitted to the Site may become public.
Please avoid sharing personal or sensitive information in public areas.

⭐ Third-Party Websites

Our Site may link to third-party platforms (e.g., artist pages, partners, social media).
We are not responsible for their content or privacy practices.
Please review their policies before interacting with them.

⭐ Children’s Data

Our Services are not intended for individuals under 16 years of age.
We do not knowingly collect personal information from children.
If you believe data from a minor has been collected, contact us for removal.

⭐ Security & Information Retention

We take reasonable measures to protect your information from unauthorized access or misuse.
However, no system is completely secure.

We retain personal information only as long as necessary for:

  • Fulfilling orders

  • Providing services

  • Compliance with legal obligations

  • Business and accounting requirements

⭐ Your Rights & Choices

Depending on your location, you may have rights such as:

  • Access to your personal information

  • Correction or deletion of your data

  • Opt-out of marketing communications

  • Restriction of certain data uses

  • Data portability

To exercise these rights, contact us at the email below.

⭐ International Users

If you access our Services from outside Mexico, please be aware your information may be transferred, processed, and stored in other countries, including the United States and regions where Shopify and Gelato operate.

By using the Services, you consent to these international transfers.

⭐ Complaints

If you have concerns about how your data is handled, contact us and we will review your case promptly.
Depending on your jurisdiction, you may also have the right to file a complaint with a data protection authority.